WA APPLIANCE PARTS
WA Appliance Parts, as a representative of white/brown goods manufacturers is bound by the terms & conditions of those manufacturers.
PRIVACY
WA Appliance Parts respects your privacy and appreciates your business. WA Appliance parts does not trade, sell or exchange customer information with any individual or business.
These terms are summarised for your information; for full terms & conditions check with the manufacturer.
REFUNDS AND RETURNS
WA Appliance Parts does not provide refunds except where required by law. Please ensure you have the correct model number of your appliance when searching for your part.
WA Appliance Parts will only offer returns on spare parts that are defective, or if we have made an error. If we have been supplied incorrect information by the customer, in regards to either the part number, or in regards to identifying the correct spare part, any returns and/or exchange will be at our discretion.
Should we agree to accept such product for return the buyer must return the item at their expense in original unmarked/unused condition and packaging.
Due to the nature of electronic equipment all circuit boards, modules and electronic equipment are strictly non-returnable except required by law.
Items opened, used or fitted cannot be returned.
Damaged goods claims must include photographic evidence of product damage AND product packaging and lodged within 2 working days of delivery.
SHIPPING OPTIONS
Australia Post
| POSTCODE / AREA | TYPE OF DELIVERY | COST |
| 6000 – 6205 | Registered Post & Packing | $18.00 |
| 6206 – 6699 | Registered Post & Packing | $18.00 |
| 6700 – 6799 | Registered Post & Packing | $20.00 |
| QLD, NSW, VIC, TAS SA, NT | Registered Post & Packing | $20.00 |
By selecting an Australia Post, delivery option you are agreeing to the Australia
Post terms and conditions.
TNT
TNT road express $35.00 – flat rate Australia wide.
CTI Couriers – Perth Metro Only
$14.00 flat rate.
Link for Tracking included. Delivery time up to three working days.
International shipping quoted separately.
We do not replace lost or damaged items unless insurance is taken on the delivery.
DELIVERY
RISK
The risk in goods shall pass to the customer on delivery.
DELAY
WA Appliance Parts will endeavour to fill all orders promptly but will not be liable in any respect for any delay occurring in the supply of goods / or services. WA Appliance Parts shall not be liable for indirect or consequential loss to any customer due to the delay.
ORDER CANCELLATION
Once an order for spare parts has been placed any cancellations are at the discretion of WA Appliance Parts and will be subject to any terms which we may impose.
If you have an order which you may wish to cancel please email parts@waparts.com<mailto:parts@waparts.com>, fax 08 9275 4935 or phone WA Appliance Parts on 1300 727 874.
INDIVIDUAL WARRANTIES PER PRODUCT RANGE
INDIVIDUAL WARRANTIES PER PRODUCT RANGE
Electrolux, Westinghouse, Kelvinator, Unilux, Simpson, Vintec, Chef, Beef Eater, Dishlex, Hoover, Transtherm, AEG.
12 months replacement
3 months plastics
Consideration for returning stocked parts that have not been used fitted or opened (special order) is 7 days and a 20% "RF"*.
Consideration for returning "SO"* parts that have not been used or opened is
7 day from invoice and a 20% restocking fee.
Fisher & Paykel, Haier
12 months replacement
90 days on plastics
Consideration for returning stocked parts that have not been used, fitted or opened is 7 day from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened (special order) is 7 days and a 20% "RF".
The above may not apply to authorized service agents.
LG
90 days replacement warranty
Consideration for returning stocked parts that have not been used, fitted or opened is 7 days from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened (special order) is 7 days and a 30% "RF".
Whirlpool
Whirlpool, Maytag.
90 days replacement warranty
Consideration for returning stocked parts that have not been used, fitted or opened is 7 days from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened is zero.
Blanco, Omega
90 days replacement warranty
Consideration for returning stocked parts that have not been used fitted or opened is 7 day from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened is 7 days and a 30% "RF".
Smeg
90 days replacement warranty
Consideration for returning stocked parts that have not been used fitted or opened is 7 days from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened is 7 days and a 30% "RF".
Ariston
Ariston, Indesit
90 days replacement warranty
Consideration for returning stocked parts that have not been used fitted or opened is 7 days from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened is 7 days from invoice.
Bosch
90 days replacement warranty
Consideration for returning stocked parts that have not been used fitted or opened is 7 days from invoice.
Consideration for returning non-stocked parts that have not been opened (special order) is 7 days from invoice and a 30% "RS".
Mitsubishi
90 days replacement warranty
Consideration for returning stocked parts that have not been used fitted or opened is 7 days from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened is 7 days from invoice and a 30% "RS".
Panasonic
90 days replacement warranty
Consideration for returning stocked parts that have not been used fitted or opened is 7 days from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened is 7 days from invoice and a 30% "RS".
Ilve
90 days replacement warranty
Consideration for returning stocked parts that have not been used fitted or opened is 7 days from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened is zero.
Sharp.
90 days replacement warranty
Consideration for returning stocked parts that have not been used fitted or opened is 7 days from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened is zero.
Delonghi.
90 days replacement warranty
Consideration for returning stocked parts that have not been used fitted or opened is 7 days from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened is zero.
Kleenmaid, St George, Speed Queen
90 days replacement warranty
Consideration for returning stocked parts that have not been used fitted or opened is 7 days from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened is zero.
Euromaid, Baumatic, IAG, Venini, ARC, Lemair, Elica.
90 days replacement warranty
Consideration for returning stocked parts that have not been used fitted or opened is 7 days from invoice.
Consideration for returning "SO" parts that have not been used, fitted or opened is 7 days from invoice and a 30% "RS".
Others
Glemgas, Nobel, Technika, LA Germania, Andi, Euro and any other brand not listed above.
30 days replacement warranty from date of invoice.
Consideration for returning stocked parts that have not been used, fitted or opened is 7 days from invoice.
Consideration for returning special ordered parts (parts not stocked) that have not been used, fitted or opened is zero.
*"SO" means Special Order for part that we don't stock.
*"RF" means Restocking Fee-charged by the supplier
